Your privacy matters to ibets. This Privacy Policy explains exactly what personal data ibets collects when you use the platform, how that data is used, who it may be shared with, and what rights you have as a Filipino player under applicable data protection law.
Privacy at a Glance
These highlights give you a quick overview of the ibets Privacy Policy. They are not a substitute for the full legal text below — please read the complete policy for all the details.
ibets collects only the personal data necessary to operate your account, process transactions in PHP, verify your identity, and comply with Philippine regulatory requirements. This includes your name, date of birth, contact details, and payment information.
Your data is used to manage your ibets account, process GCash and bank transactions, deliver customer support, send relevant promotions (with your consent), and meet ibets' legal obligations under PAGCOR regulations and Philippine law.
ibets does not sell your personal data. Data is shared only with trusted service providers (such as GCash, BDO, and BPI for payment processing), regulatory authorities as required by law, and fraud prevention partners — never for third-party marketing without your consent.
ibets uses 256-bit SSL encryption on all sessions and transactions. Your ibets account data is stored on secured servers with access controls, regular security audits, and intrusion detection systems — the same standards used by major Philippine banks.
As a Filipino data subject, you have the right to access, correct, and request deletion of your personal data held by ibets. You may also object to certain processing activities and withdraw consent at any time, subject to ibets' legal obligations.
ibets uses cookies and similar technologies to keep you logged in, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of your ibets account.
ibets ("ibets," "we," "us," "our") is committed to protecting the privacy and personal data of every player who uses the ibets platform. This Privacy Policy describes how ibets collects, uses, stores, discloses, and protects your personal information in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations.
This Privacy Policy applies to all personal data collected through the ibets website at ibets.vip, the ibets mobile platform, the ibets Login process, customer support interactions, and any other touchpoint where ibets receives your personal information. It applies to all registered players in the Philippines, including those based in Manila, Cebu, Davao, Quezon City, Makati, and other cities and provinces nationwide.
Please read this Privacy Policy carefully. If you do not agree with any part of this policy, you should not use the ibets platform. For questions about how ibets handles your data, please refer to Section 15 of this policy.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, ibets acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and website visitors. ibets determines the purposes and means of processing your personal data as described in this policy.
Where ibets engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or cloud hosting services — those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with ibets' instructions and applicable Philippine data protection law.
ibets has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with the DPA and this Privacy Policy. You may contact the ibets DPO using the details provided in Section 15 of this policy.
ibets collects personal data through several channels, including account registration, the ibets Login process, payment transactions, customer support interactions, and your general use of the platform. The categories of personal data ibets may collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number (PhilSys, passport, driver's license, UMID, SSS, voter's ID) | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address (barangay, city/municipality, province) | Account management, transaction notifications, customer support |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history in PHP | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session duration, login timestamps | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bet amounts, win/loss history, bonus usage, session activity | Responsible gaming monitoring, personalization, regulatory reporting |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Consent records, promotional opt-in/opt-out status, preferred communication channel | Sending relevant ibets promotions and offers (with consent only) |
ibets does not intentionally collect sensitive personal information (as defined under the DPA) unless strictly required for identity verification or legal compliance purposes, in which case such data is handled with the highest level of care and protection.
ibets uses the personal data it collects for the following purposes:
ibets will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
ibets processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
ibets does not sell, rent, or trade your personal data to third parties for their own commercial purposes. ibets may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom ibets shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only in accordance with ibets' instructions and applicable Philippine data protection law.
ibets uses cookies and similar tracking technologies (such as web beacons and local storage) on the ibets platform. These technologies help ibets keep you securely logged in, remember your preferences, prevent fraud, and understand how players use the platform so ibets can continue to improve it.
The types of cookies ibets uses include:
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of your ibets account, including the ibets Login process and game loading.
ibets retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
When personal data is no longer required, ibets will securely delete or anonymize it in accordance with its data disposal procedures.
ibets takes the security of your personal data seriously and implements a range of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:
While ibets takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for keeping your ibets Login credentials confidential and for using a strong, unique password for your ibets account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ibets:
To exercise any of these rights, please contact the ibets Data Protection Officer using the details in Section 15. ibets will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with the DPA's requirements.
The ibets platform is strictly intended for adults aged 21 years and above, in compliance with Philippine law and PAGCOR regulations governing online gambling. ibets does not knowingly collect personal data from individuals under the age of 21.
During the registration process, ibets requires all applicants to confirm that they are at least 21 years of age. ibets also conducts age verification as part of its KYC process and will immediately suspend any account found to be held by a person under 21 years of age.
If you are a parent or guardian and believe that a minor has registered an ibets account or provided personal data to ibets without your consent, please contact the ibets support team immediately using the details in Section 15. ibets will take prompt action to investigate and, where confirmed, delete the minor's data and close the account.
ibets primarily stores and processes player data within the Philippines. However, some of ibets' third-party service providers — such as cloud infrastructure providers and certain technology partners — may process data in other countries. Where such international transfers occur, ibets ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act of 2012.
These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognized transfer mechanisms. ibets will not transfer your personal data to a country or territory that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
The ibets platform may contain links to third-party websites or services, such as payment provider portals (e.g., GCash, PayMaya) that you are redirected to when making a deposit or withdrawal. Once you leave the ibets platform and navigate to a third-party site, this Privacy Policy no longer applies. ibets is not responsible for the privacy practices or content of any third-party websites.
ibets encourages you to review the privacy policies of any third-party services you use in connection with your ibets account, particularly those of your chosen payment provider, before submitting any personal data to those services.
ibets reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or ibets' data processing practices. When material changes are made, ibets will notify registered players by email or through a prominent notice on the ibets platform at least seven (7) days before the changes take effect, where reasonably practicable.
The effective date at the top of this Privacy Policy indicates when it was last updated. The most current version of this Privacy Policy will always be available at ibets.vip/privacy-policy. Your continued use of the ibets platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes.
If the changes materially affect how ibets processes your personal data in a way that requires your consent, ibets will seek your consent before applying those changes to your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way ibets handles your personal data, please contact the ibets Data Protection Officer through the following channel:
If you are not satisfied with ibets' response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
For responsible gaming concerns, including self-exclusion requests and problem gambling support, please visit the Responsible Gaming page on the ibets platform.
Your data is safe with ibets. Now that you know exactly how ibets protects your privacy, explore hundreds of games, live casino tables, and sports betting — all in Philippine Peso.